What
is Broadband?
A broadband connection (ADSL) provides high-speed Internet access over a
standard phone line. The advantage of a broadband connection over the
older dialup service, is that Broadband is considerably faster, and is
'always-on', meaning that once you're logged on, your PC is online until
the PC is turned off again.
Broadband offers high-speed Internet access and allows telephone calls
and a permanent Internet connection to share a single phone line
simultaneously.
What
do I need?
-
Broadband
coverage in your area. Each broadband provider allows you to enter
your phone number or postcode to check availability. A basic test is
done on your line, and when you sign up, a more comprehensive test is
carried out.
-
A Broadband (ADSL)
modem. These cost from around £50 (PC World) - although many
providers, inlcuding BT Broadband bundle a free modem with their
service.
-
Microfilters.
When Broadband is enabled, the broadband signal is available via any
extension socket in your home as well as the main point. You'll need
to use a filter to cut out the Broadband "crackle". You need a filter
on every phone socket that has something plugged into it - such as
phone handsets, fax machines and your Sky box.
Installing Broadband
If you're looking
to get Broadband, you'll need to be in an area of broadband coverage,
have signed up with a company to give you Broadband, and have a
Broadband modem.
Once you have signed up for your account, there's normally around a
five day wait, while your provider makes the appropriate changes to your
phone service at your local phone exchange. After that, you'll be
switched on to Broadband. Here's a summary of what happens next:
If
you don't have a Broadband modem, you'll hopefully have requested one -
if you've gone with BT Broadband, you'll probably be sent a BT Home Hub
(pictured). The modem will probably be posted or couriered to you.
Once you have your modem and it's your activation day, here's what
you'll need to do to connected:
-
Start up the PC, and install the
supplied software - it's the modem drivers for the Broadband modem
-
Plug the microfilter into the
phone socket (you also need microfilters for other handsets/equipment
in your house, as above)
-
Plug the modem's phone lead into
the ADSL port of the filter
-
Plug the modem's USB lead into a
spare USB port on the PC
-
From the start menu, start up the
supplied software, and enter the account details supplied by your
broadband provider. You should just have a username and password -
unlike a dialup account, there's no phone number

Summary of setup
Broadband vs Dialup?
Most of the marketing for broadband sells the fact that broadband is a
fast, always-on service. If you're considering broadband for home,
here's a summary of the key differences between broadband and dialup:
-
Cost -
There are no call charges so you don't have to worry about hanging up
when you're finished. On the downside, you have to pay a monthly
subscription fee to use broadband, and you have to buy a special
broadband modem.
-
Connection
time - This is where the 'always-on' bit has benefits - you
establish a connection, and hang on to it. You don't have to worry
about logging off to save money. This saves all the hanging about
waiting for your modem to dial in, connect, establish a connection and
authenticate with your password
-
Speed -
Standard dialup modems have a maximum speed of 56k, and broadband
typically offers between 1meg and 8meg connections - up to 160 times
faster than dialup. Note that you're sharing your bandwidth with other
users in your area, so data transfer speeds vary, and you're unlikely
to achieve the maximum throughput (this is known as 'contention', and
eases bottlenecks at phone exchanges and ISPs).
-
Phone line
- When you're online with broadband, your home phone line isn't tied
up.
-
Extras -
With Broadband, there's the option to watch TV over the Internet, make
voice calls over the 'net, and even take control of your home PC from
work.
Frequently Asked Questions (Broadband FAQ)
|
Can I get
broadband? |
If you're
looking to get broadband, you first need to select a preferred
supplier (see the information above), and then need to check if that
provider can offer you broadband in your area. Each supplier should
have an online checker that allows you to enter a postcode and phone
number to see if ADSL broadband is available. |
|
Self-installation? |
When Broadband
first was launched, it was a case of having an engineer call out and
connect you up. Now, broadband providers supply self-install kits.
When ordering broadband, check what your chosen provider will be
sending you. Here's what you need to do:
-
Plug a
Broadband modem or router into your PC (normally via a USB socket
or an ethernet network cable)
-
Plug a filter
into your standard BT phone socket
-
Plug the
Broadband modem or router into the ADSL socket of the filter
|
|
Sharing
Broadband? |
If you're
looking to share Broadband between multiple users and PCs, the key
question here is do you all want to be able to be online at the same
time? Assuming you do, the common way of handling this is to get a
broadband router and a single broadband account - you then connect
either via network cable or wirelessly using wi-fi from your PCs to
the router.
If you're looking to share Broadband to different users, perhaps
running a laptop elsewhere in the house, the best option may well be
for you to get a broadband wireless router, that can be connected to
your phone line, then to PCs either via an Ethernet network cable,
or wirelessly, using wi-fi. |
|
What software
do I need? |
Broadband
suppliers will normally provide you with all you need to get
connected. If they're providing a modem, then you'll be provided
with a driver disk. You'll also get a broadband CD that contains a
web browser and a setup walkthrough. You're normally also provided
with a username and password, in case you'd rather set up the
connection yourself, have a non-standard computer (Windows and Mac
software is normally supplied), or are using a wireless router.
Each broadband provider tends to have a slightly different setup
process - some use a connectivity application tied to the modem, and
some will customise the web browser to integrate broadband.
|
|
TV over
broadband |
Known as IPTV,
we're about to see a large increase in the number of companies
offering TV programmes over Broadband. Services will allow you to
download TV shows that you've missed, get movies on demand, and do a
whole range of clever stuff, either to your PC, or to your TV via a
set-top box. Services include BT Vision (free to BT Total Broadband
customers, using a BT Home Hub), Tiscali TV and Virgin Media (in
cable areas). |
|
Download
limit |
When you're
looking to sign up to broadband, you may see mention of monthly
download limits or a monthly cap. If you're not sure what this is
all about, read on.
Some broadband
customers make an awful lot of use of their broadband connection,
downloading movies, file sharing and streaming audio/video. Heavy
users can cause congestion and slow down access for other broadband
users on the same phone exchange and ISP. For this reason, many
broadband providers "cap" usage, to make sure that the heavy users
don't degrade the service for others. Persistent offenders are
likely to be moved onto a more expensive tariff, or have their
account "throttled" to a slower speed.
Some providers don't 'cap'
accounts, but most of the mainstream suppliers cap anywhere from
2Gig to 30Gig. The download allowance includes the download of all
content (email, files, images, audio, video) made over the Internet
within a month. |
|
Download
speeds |
If you're
looking to work out how long it takes to transfer a file over
Broadband, here's a rough guide of how long it takes to transfer 1
Meg over various connection speeds:
-
Dialup
(56kps): 2½ minutes
-
512kpbs: 16.5
seconds
-
2 Meg
Broadband: 4 seconds
-
8 Meg
Broadband: 1 second
|
|
Videocalling
over Broadband |
BT
started pushing videocalling over broadband in 2006. If you're keen
on the idea of keeping in touch with voice and video, videocalling
might be worth a look. BT's service uses BT Broadband Talk. You can
use BT's Softphone application on a PC, or there's a more convenient
option - getting one of BT's new range of videophones, which
includes a colour screen and a built-in video camera. |
|
Online
gaming? |
Another
of the great benefits of a high-speed Internet connection, is that
of online gaming. The first true online gaming platform,
Microsoft's Xbox revolutionised online gaming. The original Xbox
was supplied with a built-in Ethernet 10/100 communications port -
all you do is plug the RJ45 ethernet lead into your broadband point,
insert the game disc, and follow the on-screen instructions...
you'll then be able to connect with other gamers. With Broadband,
you can get your console online and get playing. |
|
Can't get
Broadband? |
If you're not
able to get Broadband where you are and still want to get the speed
benefits of a Broadband connection, there are a few other options
open to you:
-
Dial-up
accelerator: There's a way to make your dial-up connection
faster, using a service from OnSpeed .
If you are running on a dial-up (narrowband) connection the speed
difference with this service can be dramatic. It should increase
your speed by up to 10 times. To use it, you'll need to download
the special software from
www.onspeed.com .
Once installed, you won't even notice it's there, it runs in the
background speeding up your Internet connection and compressing
data automatically.
-
BT
Satellite Broadband: There's an option to get broadband via a
satellite download for those too far out from an exchange. Not
cheap, at over £900 for equipment and installation, plus £60 a
month for speeds of only half a meg – but it’s still an option.
More on BT's Openworld site.
-
skyDSL Satellite Broadband
- No ADSL availability? Check out skyDSL - offering satellite
broadband from £9.90 a month
-
Mobile
Internet. Get high-speed Internet access to your PC. If you
want to connect your laptop or PC to the Internet while away from
home or the office, take a look at T-Mobile Web 'n' Walk
offering - Their 3G network covers a reasonable amount of the UK.
At the time of writing, their Web 'n' Walk tariffs come with a
free USB data modem offering wireless data speeds of up to 1.8Meg.
|
|
Radio over
Broadband |
If
you're looking to get Internet radio stations streaming around the
house, try the BT Internet Radio.
This portable radio uses a wireless connection to stream Internet
radio stations MP3 files to you wherever you are in the house. This
means that you can listen to thousands of Internet radio stations
from around the country and around the world without having to be
glued to your PC.
The radio runs off mains or batteries and allows remote channel
changing. For more details on the BT Internet Radio, see the BT
Shop's page. |
|
have
ISDN |
Before you can
be converted to Broadband, you will need an engineer's visit to
remove your ISDN box, and convert you back to a standard BT socket.
Check your provider for prices. |
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